Rush Apparels Return, Exchange and Refund Policy
Please review this policy before placing an order. It explains Rush Apparels’ rules for returns, exchanges, refunds, cancellations, delivery issues, product concerns, and customer responsibilities.
Rush Apparels Policy Summary
All purchases made through Rush Apparels are considered final and non-returnable.
We do not accept returns, exchanges, or refund requests because of a change of mind, incorrect size or color selection, an unwanted product, or another personal purchasing decision. Exceptions apply only when required by applicable law or when Rush Apparels confirms that an order cannot be fulfilled.
Please review all product details, images, measurements, color options, quantities, payment information, and shipping details before completing your purchase.
No Returns or Exchanges
Rush Apparels does not accept product returns or exchanges. All purchases are final and non-returnable.
Return or exchange requests will not be accepted when a customer:
- Changes their mind after ordering
- Selects the wrong size, color, style, or quantity
- No longer wants or needs the product
- Finds the same or a similar product at a different price
- Dislikes the product’s fit, appearance, texture, or material
- Fails to review the product description or sizing information
- Provides an incorrect or incomplete delivery address
- Refuses or fails to collect the package
Do not send any product back to Rush Apparels. Returned packages may be refused and will not qualify for a refund, exchange, or reimbursement.
Customers who want a different product, size, color, style, or quantity must place a new order.
No Refunds
Rush Apparels does not issue refunds for completed purchases. All payments and order related charges are non refundable, including:
- Original shipping charges
- Expedited delivery fees
- Handling charges
- Customs duties and import taxes
- Other order related costs
Exceptions apply only when a refund is legally required.
No Order Cancellations or Changes
Once an order has been submitted, it cannot be canceled or modified.
Rush Apparels does not accept requests to change the product, size, color, quantity, payment information, or delivery address after checkout. Customers are responsible for reviewing all order details carefully before completing their purchase.
Orders enter processing immediately, so please verify every selection and delivery detail carefully before submitting payment through our checkout system.
Missing Items
If any item is missing from your order, contact Rush Apparels within seven calendar days of delivery. Please provide:
- Your full name
- Your order number
- A clear description of the missing item
- The quantity missing
- Photographs of the package contents
- Photographs of the packaging and shipping label
Keep all packaging while the claim is being reviewed. Rush Apparels will review the order details and submitted information to determine the appropriate resolution. Reporting a missing item does not automatically guarantee approval or a specific outcome.
Lost or Undelivered Orders
Contact Rush Apparels when tracking information shows that an order has not arrived within the expected delivery period.
We may request additional information and work with the shipping carrier to investigate the package. Any available resolution will depend on the results of the investigation and applicable law.
Rush Apparels is not responsible for delivery problems caused by an incorrect or incomplete address provided by the customer.
Product Colors, Measurements and Appearance
Product colors and details may appear slightly different because of lighting, photography, screen settings, material variations, or manufacturing batches.
Review the product description, images, measurements, and size chart before ordering. Minor differences in color, texture, dimensions, stitching, or finish are not automatically considered defects.
FAQ
1: Can I return an item after receiving it?
No. Purchases are final, and returns are not accepted.
2: Can I exchange an item for another size or color?
No. Rush Apparels does not offer product, size, color, style, or quantity exchanges.
3. Can I receive a refund?
No. Rush Apparels does not issue refunds for completed and correctly fulfilled purchases. Exceptions apply only when reimbursement is legally required.
4: What should I do if my order arrives damaged, incorrect, or incomplete?
Contact Rush Apparels within seven calendar days of delivery. Provide your order number, clear photographs, and a detailed description of the issue.
5. Can I cancel or modify my order?
No. Orders cannot be canceled or modified after they have been submitted. Please verify all product and delivery details before completing checkout.
6. What things should I check before ordering from Rush Apparels?
Before placing your order, review the product description, images, size chart, color, quantity, price, shipping charges, payment details, and delivery address. Make sure all information is correct, as submitted orders cannot be canceled, modified, returned, or exchanged.
Contact Rush Apparels
For questions about an order or this policy, contact Rush Apparels through our Contact Us page or use the details below:
Email: support@rushapparels.com
Phone: (786) 535-7543
By completing a purchase through Rush Apparels, you confirm that you have reviewed and accepted this Return, Exchange and Refund Policy.